Todo es Singular, S.L. (hereinafter referred to as “SINGULAR”), a company with its registered office at Avda. Alcalde José Ramírez Bethencourt, 13-bajo, 35004, Las Palmas de Gran Canaria, Canary Islands – Spain, with Tax Identification Number (NIF) B10892289, complies with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural and/or legal persons in relation to the processing of personal data and the free movement of such data (hereinafter GDPR), Organic Law 15/1999, of December 13, on the Protection of Personal Data (hereinafter LOPD), and Royal Decree 1720/2007, of December 21, which approves the regulations for the implementation of the LOPD (hereinafter RDLOPD).
To ensure the proper use and handling of personal data of the users of www.todoessingular.com, SINGULAR is committed to offering maximum transparency in data processing, respecting users’ rights, and providing a secure environment for collected information. It offers this explanatory document (hereinafter, “Privacy Policy”) to inform about the policy regarding the processing and protection of personal data of natural and/or legal persons who voluntarily provide their contact details, use email to communicate with SINGULAR, use the chat, fill out information request forms or emails regarding general information, use our services, as well as parents/guardians or any other person using a service involving the communication of their personal data to SINGULAR.
It is the user’s responsibility to read the provided information texts established by SINGULAR before sharing their personal data with the company.
This policy is expressly accepted by the user at the moment they communicate their personal data to SINGULAR for the use of this website or any of its services since such communication is voluntary.
Access and use of the website are free of charge, subject to the user’s internet connection costs, and imply the user’s acceptance, without reservation, of the Terms and Conditions, as well as the Privacy Policy.
The main purpose of this website is to inform about the activities, services, and products offered by SINGULAR, along with providing commercial operations and communication with its clients and users.
The user commits to proper use of the website in accordance with the law and these terms of use. They are responsible for the data and information they provide, as well as for any damages caused to SINGULAR or third parties due to false or inaccurate information shared or any improper or defamatory use of the website, its people (natural or legal), members, collaborators, or third parties associated with the services and/or products offered by SINGULAR.
If the user disagrees with this policy, they must refrain from using any service on this website that requires sharing their personal data with SINGULAR.
This privacy policy applies to SINGULAR’s operations within the European Union, in accordance with GDPR provisions and the rights contemplated therein. In any case, SINGULAR will make its best efforts to ensure a similar level of control over the data of users outside the European Union.
Personal information refers to all data related to an identified or identifiable natural or legal person. Specifically, it may refer to, among others, details such as name, address, gender, age, tax identification number, postal code, or financial data.
By using this website, you accept SINGULAR’s data protection policy and must bear in mind that this policy ceases to apply when accessing other websites through links found on this platform, as SINGULAR has no control over the activities or data protection policies of those external sites.
SINGULAR informs users that this privacy policy may be updated if necessary. Therefore, we recommend periodically checking this document to stay informed of any changes. The update date indicates the last time this document was modified.
Similarly, SINGULAR informs users that, as explicitly stated on the website, it signs a Non-Disclosure Agreement (NDA) with its users when specific services are required, to protect both the confidentiality of SINGULAR and that of the client-user.
Personal information collected:
SINGULAR only collects personal data (whether related to a natural or legal person, as applicable) with the user’s explicit and unequivocal consent and in compliance with applicable legislation.
In this sense, SINGULAR collects and processes personal information through:
- Information provided by the user: Personal information that users send to us through our internal communication channels, such as chat, email, or correspondence.
- Use of the website: Through website usage, SINGULAR may obtain, via cookies and other tracking technologies, information regarding visits, IP addresses, geographic data, traffic data, communication data, internal publications, and/or accessed resources.
Use of Personal Information:
The European data protection regulations establish the basis on which companies can process personal information:
- Consent: Explicit and unequivocal consent from users is required to use their information.
- Legal Obligation: The need to use users’ information to comply with legal obligations.
- Legitimate Interest: The information is used to achieve a legitimate interest where the reasons for its use do not compromise data protection rights.
- Contract Execution: The information is necessary to execute our contract with users when they require services and become client-users.
- Legal Claims: The information is necessary to defend, pursue, or make a claim against third parties.
SINGULAR uses the information provided by its users for the following purposes:
- Statistical Purposes: Personal data submitted to SINGULAR allows us to provide all the services and products described above and, if desired, inform users about new services or products directly presented on the website or collected through chat, Telegram, WhatsApp, or emails sent for such purposes. With consent, we may also share personal information with other individuals or entities affiliated with or collaborating with SINGULAR that offer products of interest. This information may also be used to generate internal statistics for marketing, consumer profiling, demographic studies, etc., to tailor our services and products to ensure user satisfaction. Our goal is to better understand and serve our users.
- To Ensure System Security and Integrity: Data provided by users may be used to prevent fraud and manage risks. Additionally, information about IP addresses, geolocation, and other statuses may enhance the user experience, ensuring a stable and secure system.
- To Inform About Products or Services of Interest: If users opt to receive communications, they may be sent updates or information about new services or products from SINGULAR. This information may be marketed via website notifications, publications, phone, email, or social media advertising.
- To Monitor Certain Activities: To ensure high-quality service that adheres to procedures, terms, and conditions.
- To Inform About Changes: To notify users of changes to our products and services.
If the user has consented to the use of personal information for any of the purposes mentioned above, they are informed that they can change their preferences at any time by emailing hola@todoessingular.com and may unsubscribe from further communications.
The legal basis for processing all these data by SINGULAR lies in the user’s consent and the mutual legitimate interest of the parties.
Recipients of Personal Data:
Personal data is used exclusively by SINGULAR, its team, and collaborators for the purposes described above. However, information may be stored and processed in Spain or any other country where SINGULAR, its team, collaborators, or representatives or affiliates have facilities. This information is protected and stored in a secure and controlled environment.
SINGULAR informs users that no transfers are made to third countries or international organizations that do not provide adequate guarantees.
Additionally, SINGULAR may disclose information to other entities due to legal requirements, such as:
- Law enforcement agencies;
- Courts and tribunals;
- Public administrations or authorities within their competencies;
- Providers of technological and IT services;
- External collaborators related to marketing and advertising;
- Logistics service providers;
- Financial institutions;
- Providers of legal, tax, or accounting advisory services;
- Audience measurement companies;
- Companies for user navigation profiling.
For details on primary providers accessing data, refer to our Cookie Policy.
This website also uses technical resources from WordPress and its ecosystem of plugins, along with free photos and videos from Freepik, Pixabay, and Unsplash.
User Rights Regarding Personal Information:
- Right of Access: Users have the right to obtain information about whether their data is being processed, the purpose of the processing, the origin of the data, and any communications/transfers made or planned.
- Right of Rectification: Users can request that inaccurate or incomplete data be corrected.
- Right of Objection: Users may request that specific personal data processing not occur. This right only applies to data processed under legitimate interest.
- Right of Portability: Users may request their data be provided to another entity or themselves in a structured, commonly used, and machine-readable format.
- Right to Restrict Processing: Users may request that no processing operations be applied to their personal data under certain restrictive conditions.
- Right of Erasure: Users may request that their personal data be deleted when no longer necessary, consent is withdrawn, processing was unlawful, etc.
SINGULAR informs users of their right to exercise these rights under applicable legislation. In accordance with GDPR and LOPD, users may exercise their rights by sending a letter to the address: Avda. Alcalde José Ramírez Bethencourt, 13-bajo, 35004. Las Palmas de Gran Canaria, Canary Islands – Spain, or via email to hola@todoessingular.com, with the subject “Privacy and Personal Data Rights,” including a photocopy of their ID or equivalent document and specifying their request.
Data Retention Periods:
SINGULAR will retain personal data as long as necessary to fulfill the purposes described.
After these purposes are fulfilled, and unless users exercise their right to erasure, data will be retained for the legally applicable periods based on the type and purpose of the data.
Contracts Signed Via the Website or Digital Means:
Under Article 23 of the LSSI, contracts concluded electronically have the same legal effects as other contracts, provided they meet the requirements of object, cause, and consent. They are governed by applicable civil, commercial, fiscal, consumer, and commercial activity laws.
SINGULAR clarifies that, for product and service offerings through our website or digital channels, clear and detailed information about pricing, product/service descriptions, and the steps to conclude the contract will be provided, including:
- Terms of the contract (timelines, delivery, payment methods, etc.);
- Key product/service features;
- Identity and contact details of the responsible party;
- Total product/service price, including taxes and fees, or a method to determine the price;
- Associated costs;
- Payment and delivery methods;
- Legal warranty of products and services;
- Language;
- Explicit indication of withdrawal rights or the lack thereof;
- Any applicable codes of conduct or extrajudicial dispute resolution mechanisms.
In compliance with the LSSI, service agreements must be confirmed by real or digital signature. However, service initiation will be deemed confirmed upon explicit acceptance or request via email, chat, Telegram, WhatsApp, or confirmation messages.
Changes to the Privacy Policy:
SINGULAR informs users that content on the website, including this privacy policy or the cookie policy, may change over time. Users are encouraged to check this policy periodically.
Significant changes will be announced on the website.
